As part of a new side business venture I have been working alongside a team of website and mobile app developers. It has been a good learning experience for me to see how the tech teams do things versus how the mining consulting industry conducts its business. We know there is a lot of private equity money flowing into tech and not mining, so they must be doing something right.
The tech start-up industry has developed its own set of jargon, like agile management, lean start-ups, disruption, minimum viable products, pings, and sprints. Some of their key methodologies would not make sense for the mining industry where one doesn’t have the luxury of trial-and-error and customer feedback to help complete your project. For software development, the attitude is get it out the door fast and your customers will then tell you what fixes they want to see. In mining you need to get it right the first time (hopefully). Having said that, some mining people will say they have seen 43-101 technical reports that follow the “wait for customer feedback” model.
Now where the tech industry can provide us with some useful advice is in the use of project management and collaboration tools. The software developers often work remotely and so make heavy use of the technology that exists or they develop new technology tools to meet their needs. Mining teams are starting to work from remote offices more often these days.
The following is a partial list (Part 1) of free software tools that I have used recently, mainly because I was forced to by the tech teams. Subsequently I have found the tools easy to use and most definitely some can be applied in our own industry, especially with diverse mining study teams. There are a lot more tech tools out there but my list includes the ones that I have personally come in contact with. Most of these are free to use with limited features and enhanced features are available if you subscribe to the full version at minimal cost. However even the free versions are useful and can be used to train your team. Most of them provide both web based and app based access so even when you’re on the road you can still use them and contribute to the team.
Trello: If you want to create a task list for your team, this is the app to use. Imagine a bunch of yellow post-it notes that you can put under various project categories, assign persons to each note, attached a file if you wish, and then have back and forth discussions within each note. Then once a task is done, just drag the note to another category (e.g. “In Progress”, “Completed”). Anyone or selected people can create a note or provide comment. See the image below for an example Trello screenshot.
Example Trello Screenshot
Slack: If you want to have a running record of group discussions that all or only selected team members can follow and join in on, then Slack is for you. It can replace the long confusing back-and-forth emails that we commonly see, when people sometimes forget to “reply all” so now you’re out of the loop. See the image below for an example Slack screenshot. It’s great for discussions amongst the team and you can have private one-on-one discussions or wide open team discussions and can attached files too. It provides permanent record of discussions or decisions made.
Example Slack Screenshot
Basecamp: is similar program that incorporates features from both the above and some people swear by this tool. I have not personally used it so cannot vouch for it, but some say it is very good. Watch the video on their website describing what it can do.
My bottom line is that there is a lot of good stuff out there, readily available, much of it free, and can facilitate the management of your project teams. Just because its tech industry related, don’t assume it wouldn’t have an application in the mining world. Next week in Part 2 of this blog, I will describe a few more of the tech tools that I have found useful.